(UX + Motion Designer)
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SF Bay Area

San Jose City College

Animated and designed a promotional video for SJCC Basic Needs Department

TeamFaculty Advisor, Video Production Intern
ToolsAfter Effects, Illustrator, Figma
Timeline3 weeks, 2023
RoleVideo Production Intern

Overview

(01)

My Impact

Produced, animated, and delivered a promotional video through motion graphics and campus footage, creating an accessible resource for the Basic Needs Department.

(02)

The Client

Dean of San Jose City College's Basic Needs Department. They support students by connecting them with resources such as food assistance and housing support.

(03)

The Challenge

Create an engaging promotional video that educates students about the department's available resources while encouraging them to seek support.

PREPRODUCTION PLANNING

How might we raise awareness of the Basic Needs resources available at San José City College?

With over 16,000 students enrolled at SJCC and nearly two-thirds experiencing basic needs insecurity, the department needed a compelling way to educate students about the no-cost resources and support services available to them.

Instructional+Marketing the Services+Catchy & Captivating=The Promotional Video

Shot List

Before any filming, I mapped the video second by second in two different shot lists. Giving the client real options this early served two purposes. It let them see the structure of the video while changes were still cheap, and their reactions to each version taught me what they actually cared about.

The client chose Option 2, which grouped the resources more clearly and felt more dynamic to them.

Option 1
Intro
“What is Basic Needs?”
What we do
Food & Hygiene
Mental Health
Transport
Child Care
Limitation: aid follows a process, not instant funds
Financial Assistance
Legal Help
Limitation: we help find housing, not place you in it
Housing
CTA: support form
Conclusion
0102030405060s
Option 2Selected
Intro
“What is Basic Needs?”
What we do
Limitation: one item per shopper, not per household
Jaguar Market
Limitation: only what's available
Second Harvest
Grocery Rescue
Limitation: eligibility not guaranteed
Basic Needs Center
Limitation: we connect, we don't house
Housing
Transport
Legal Help
Child Care
Mental Health
Financial Aid
CTA: support form
Conclusion
0102030405060s
PRODUCTION

Turning the plan into footage

Footage List

Once filming started, I logged every clip in a footage list. One place to see what was filmed and where it fit on the timeline, which kept the edit organized and made gaps easy to spot before they became problems.

Intro Graphics
What is Basic Needs
Breakdown of resources
Jaguar Market footage
Food drive-thru footage
Grocery Rescue footage
Student Success & Retention Center
Housing
Transportation
Legal Help
Child Care
Mental Health
Financial Assistance
Contact info animation
Outro
0102030405060s

Draft #1

An early rough cut gave the client something real to react to. We could point at the screen instead of talking in the abstract.

Client Feedback

The review made the priorities clear, and part of my job was being honest about which requests would actually strengthen the video. Three revisions came out of it:

  • A more effective outro with a stronger call to action
  • Wording changes throughout the video
  • Swapping select content and clips for a better fit
FINAL DESIGN

The finished promotional video

REFLECTION

Outcome + Lessons Learned

The final video gave the Basic Needs Department an engaging way to reach students, shaped by stakeholders at every step. Two lessons stuck with me from this project.

Communication is key

Clear communication carried this collaboration, and the visual kind mattered as much as the verbal. The shot lists and footage log gave my client a concrete picture of the video at every stage, so alignment never depended on imagination.

Guide client feedback, don't reject it

Client feedback is a mixed bag of good and bad ideas, and handling it well is a design skill. My client wanted a QR code as the video's contact point, but QR codes fail in video since viewers rarely pause to scan. Instead of rejecting the idea, I redirected it: the department's email and phone number became the primary call to action, solving the real goal with a format that works.